The following disclaimer applies to the use of the logistics services provided by Micropark Logistics Pvt. Ltd. (“Company,” “we,” or “us”). By engaging in any business transactions or utilizing our logistics services, you acknowledge that you have read, understood, and agree to be bound by this disclaimer. If you do not agree with any part of the disclaimer, please refrain from using our services.

Service Limitations

While we strive to provide reliable and efficient logistics services, we cannot guarantee the availability, accuracy, or completeness of all services at all times. Factors beyond our control, such as weather conditions, traffic congestion, customs regulations, or unforeseen events, may impact the delivery timeline, tracking accuracy, or overall performance of our services. We shall not be held liable for any losses, damages, or inconveniences arising from such limitations.

Third-Party Providers

In order to offer comprehensive logistics solutions, we may engage third-party providers for certain services, including but not limited to transportation, warehousing, customs clearance, or delivery. Although we carefully select our partners, we cannot be held responsible for the actions, omissions, or performance of these third-party providers. Any claims or disputes related to their services should be addressed directly with the respective provider.

Shipment Handling and Packaging

We exercise reasonable care in handling and transporting shipments entrusted to us. However, the nature of logistics operations involves inherent risks, and we shall not be liable for any damages, losses, or delays arising from mishandling, improper packaging, or inadequate protection of shipments, unless caused by our gross negligence or willful misconduct.

Customs and Regulatory Compliance

When dealing with international shipments, customs regulations and other legal requirements may apply. It is the responsibility of the shipper or the consignee to ensure compliance with all applicable laws, including but not limited to customs documentation, duties, taxes, and import/export restrictions. We shall not be held liable for any consequences arising from non-compliance or errors in customs documentation.

Insurance Coverage

Unless explicitly agreed upon in writing, we do not provide insurance coverage for shipments. Shippers are encouraged to obtain appropriate insurance coverage to protect their goods against loss, damage, or theft during transportation or storage. We shall not be liable for any losses or damages to uninsured shipments.

Confidentiality and Data Security

We value the privacy and security of our customers’ information. While we employ industry-standard measures to protect data, including personal information, we cannot guarantee the absolute security of transmitted or stored data. We shall not be held responsible for any unauthorized access, hacking, or data breaches that may occur despite our best efforts.

Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from the use of our logistics services, even if we have been advised of the possibility of such damages.

Modification of Disclaimer

We reserve the right to modify or amend this disclaimer at any time without prior notice. It is your responsibility to review the disclaimer periodically for any changes. Continued use of our logistics services after the modifications signify your acceptance of the revised terms.

By using our logistics services, you agree to release us from any liability, claim, or demand arising from your use of the services. You further acknowledge that this disclaimer constitutes the entire agreement between you and the Company regarding the logistics services, superseding any prior agreements or understandings, whether written or oral.