- Automobile Dealership - Unnati Motors
- Facilities at all UM Showrooms
- Facilities at all UM Workshops
- CSS & CSI Acivities
- Awards & Achievements
- Our Dealership Companies
- Contact Us
Automobile dealers play an important liaison role for the companies in the promotion of brand equity and sales of a vehicle. Dealership helps in building up the reputation of the company thus increasing company’s market share.
Micropark Logistics Pvt. Ltd. is in Automobile Dealership business under the banner of UNNATI MOTORS. Established in year 2004 with dealership for Mahindra & Mahindra Unnati Motors now boasts of being the most aggressive Automobile Dealers in Central India and operates the dealerships of the following six automobile brands:
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The venture started with dealership of M & M’s 3 wheelers. It began with a small sales & service set up which has now grown into a full-fledged M & M dealership.
Looking at Unnati Motors systematic and process driven approach, aggressive marketing and good customer service it now operates more than 40 sales outlets for all its automobile brands across Vidarbha & Marathwada region of Maharashtra.
While Unnati Motors continue to associate & splurge with key automobile players, it has assured to create a seamless Customer-Employee-Vendor engagement model across all its showrooms, outlets, service centers & delivery centers.
Over the years we have imbibed Customer Satisfaction as a key ingredient of our growth and value system.Investing in our customers helps evaluate ourselves for new innovations and to create better work ethos.
Our integrated offerings across commercial & non-commercial automobiles segments are aligned to serve across three-tier functionalities of personal, business & industrial needs. We significantly reach out to the urban masses while we also cater to our rural neighborhoods in and around Nagpur, Amravati, Wardha, Yavatmal, Wani, Nanded, Aurangabad and Nashik.
| Unnati Motors is one of the leading dealers for all of its Automobile brands in Vidarbha region & has one of the biggest infrastructure in Central India. All of our showrooms are with world class infrastructure & Eco friendly facilities. Unnati Motors offers a One-Stop Solution for all its customer needs with Sales, Service & Spares available under one roof. Apart from basic sales services like Enquiries to Deliveries of vehicles, customer can also avail the facilities of Vehicle Finance, Insurance & Exchange too. We follow the motto that “The customer should feel welcomed at the dealers place”.
Our Head Office, i.e. Mahindra & Mahindra dealership on Kamptee Road, Nagpur is spread over an area of 3 Acres with Showroom facility built on 15000 sq. ft. and like all our showrooms this premises is also manned by Professional & Well-trained staff. It offers ample parking space for visitors, centrally Air-Cooled Customer Lounge with Library & entertainment zone. |
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| At Unnati Motor’s workshop all the Service and Repair jobs are performed by Professional & Company trained engineers. The 32 Bays workshop is state-of the art, equipped with all modern equipment’s, standard tools and genuine spare parts. A dedicated 24 hour service helpline is provided to cater to the emergencies of the customer. | ||||||
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| A separate dedicated CRM department is working not only to satisfy customer but working on the activities as how to make customer delight. Following are the activities we are doing to get customer delight: |
| SSI Activity |
| – At the time of first interaction with the customer, we give them printed price list & brochure in a transparent sheet protector, which differentiate us from other brands. – During follow-up if we notice any of the occasions like birthday or anniversary, we send the bouquet & greeting to customer. – We give more emphasis to delivery and make it truly memorable for the customer. – Customers are intimated from time to time about their car delivery schedule. – Along with Vehicle Delivery, we give a gift box to a customer which include – – Keychain & Pen set – CD Pouch – Key box – Sweet box – An informative ‘Thank you’ letter with details on service schedule is sent to the customer on the very next day of delivery |
| CSI Activity |
| – Appointments in morning & noon hours have resulted in SA spending more time with customers. – Accessibility to Senior Management. – More focus on solutions instead of problems. – Fortnightly meeting with various departmental heads, where process related problems, commitment related problems and solutions are explained – CRM visit to customer’s place after one week of delivery in which we again explain the functions of vehicle. – At the time of first service we invite to customer and the respective SC introduce the service staff to the customer – Free pick-up & drop facility on request.Apart from all the above activities– Active Involvement of CRM. – Personal Repo with Customers – CRM Activities like :- – Movie Show – Lucky Draw – Greetings – SMS Campaign – Holiday Coupons / Dinner Coupons to Drivers |
| Unnati Motors has won many Awards for its Sales & Service Performance every year since its inception. | ||||||||||||||||||||||||||
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Unnati Motors operates dealerships of the following Automobile brands:
Mahindra & Mahindra Ltd- Dealership at Kamptee Road, Nagpur. Branches at Wardhman Nagar (Nagpur), Amravati, Yavatmal, Wani, Wardha.
Renault India Pvt. Ltd- Dealership at Wardhman Nagar (Nagpur), Wadi (Nagpur), Aurangabad, Nashik & Nanded.
Mahindra Trucks & Buses Ltd- Dealership at Gondkhairi, Nagpur
Vespa Dealership at Nagpur
Swaraj Tractors Dealership at Nagpur
Case construction Equipments Dealership at Nagpur
- Head office – Unnati Motors Mahindra showroom 10th KM. Stone, Near MHKS Petrol Pump, Kamptee Road, Nagpur – 440044
- Phone No: 07118-661300
- Fax: 07118 – 2633188
- Email: support@unnatimotors.com
